Store Ops Leader – Health & Customer Experience

CVS Health; San Carlos (CA); On-site; USD 31,000 - 51,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Wellness programs

Job summary

CVS Health is seeking an Operations Manager to join the Store Management team in California. You will drive store execution, inventory control, staffing, and financial management while promoting excellent customer service to build loyalty.

Under the Store Manager, you will lead a productive team, communicate clearly, coach staff, and implement plans for operational improvements. This full-time role includes a 40-hour week and a comprehensive benefits package.

Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Responsibilities

• Lead others and work effectively with store crews
• Supervise, assign and direct activities of the store's crew
• Effectively communicate information to store crew and supervisors in an open and timely manner
• Support Store Manager with actions plans for operational and service improvement
• Assist customers with questions, problems and complaints
• Promote CVS customer service culture (greet, offer help, and thank)

Skills

Leadership

Customer service

Analytical skills

Deductive reasoning

Computer skills

Education

High school diploma or equivalent

Job description

CVS Health is seeking an Operations Manager to join the Store Management team in California. You will drive store execution, inventory control, staffing, and financial management while promoting excellent customer service to build loyalty.

Under the Store Manager, you will lead a productive team, communicate clearly, coach staff, and implement plans for operational improvements. This full-time role includes a 40-hour week and a comprehensive benefits package.