Store Ops Lead: Customer Experience

Footlocker; Wichita (KS); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Rate of Pay: $20.50 / hour

Bonus Incentives

Daily Pay / Weekly Pay

Paid Time Off

30-50% Employee Discount

Life, Medical and Dental Coverage

Development and Advancement Opportunit

Job summary

Foot Locker in Wichita, KS is seeking a store leadership role to help manage operations, stock, merchandising, and staff, delivering a premium store experience for customers. You will support the Operations Manager, oversee team performance, and ensure compliance with policies while driving daily store efficiencies and customer satisfaction.

As part of the DICK'S Sporting Goods family, you’ll contribute to decisions and experiences that shape our brands and communities.

Qualifications

• Demonstrated leadership ability with at least 1 year of experience.

Responsibilities

• Oversees the shipment of all requested merchandise to appropriate warehouse for RTV and store transfers in a timely fashion.
• Retrieves merchandise and fulfills customer Locate orders.
• Reconciles store to store transfer documents, store shipment manifests, and all other receiving documents per company policy and nightly operations paperwork.
• Follows all loss prevention policies to minimalize potential shrink.
• Could perform task that execute visual merchandising standards, price adjustments, company directives, and compliance to include ongoing maintenance that impacts the customer experience.

Skills

Leadership

Customer service

Interpersonal skills

Problem solving

Job description

Foot Locker in Wichita, KS is seeking a store leadership role to help manage operations, stock, merchandising, and staff, delivering a premium store experience for customers. You will support the Operations Manager, oversee team performance, and ensure compliance with policies while driving daily store efficiencies and customer satisfaction.

As part of the DICK'S Sporting Goods family, you’ll contribute to decisions and experiences that shape our brands and communities.