Store Ops & Customer Support Specialist

The Home Depot; Rogers (AR); On-site; USD 24,000 - 32,000; Full time

Job summary

The Home Depot in Rogers, AR seeks Store Support associates to help with non-sales tasks and an outstanding customer order fulfillment experience. You may assist customers in the lot or provide administrative services, interacting with customers, vendors, and carriers to support store objectives with integrity and time management.

Roles include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative, requiring cooperative teamwork and a focus on customer

Qualifications

• Detail-oriented with strong time management.
• Ability to work cooperatively with associates, vendors and carriers.
• Commitment to high level of integrity and customer satisfaction.

Responsibilities

• Assist customers in the lot and with administrative services.
• Support outstanding order fulfillment and answer product order status questions.
• Direct customers to store departments or merchandise as needed.
• Interact with customers, vendors, and associates while maintaining store objectives.
• Assist with cash handling and program compliance where applicable.

Skills

Customer service

Attention to detail

Time management

Team collaboration

Job description

The Home Depot in Rogers, AR seeks Store Support associates to help with non-sales tasks and an outstanding customer order fulfillment experience. You may assist customers in the lot or provide administrative services, interacting with customers, vendors, and carriers to support store objectives with integrity and time management.

Roles include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative, requiring cooperative teamwork and a focus on customer