Store Operations Supervisor

Ace Hardware Corporation; Roseville (MI); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Ace Retail Group is seeking a Floor Supervisor to assist in managing overall store operations and lead staff in absence of managers. You will ensure customer service excellence, supervise daily operations, and support loss prevention and merchandising programs.

The role emphasizes leadership, communication, and adherence to core values while maintaining a safe and welcoming store environment. Hardware experience preferred for this role.

Qualifications

• Previous retail management experience preferred.
• Hardware experience preferred.
• Standing, walking, lifting (up to 25lbs) and climbing.

Responsibilities

• Assist with managing overall store operations and staff.
• Provide proactive customer service and resolve customer issues.
• Assist with opening/closing and maintaining store appearance and merchandising.
• Support leadership in communicating merchandising and cost-control ideas.

Skills

Customer service

Leadership

Store operations

Communication

Job description

Ace Retail Group is seeking a Floor Supervisor to assist in managing overall store operations and lead staff in absence of managers. You will ensure customer service excellence, supervise daily operations, and support loss prevention and merchandising programs.

The role emphasizes leadership, communication, and adherence to core values while maintaining a safe and welcoming store environment. Hardware experience preferred for this role.