Store Operations Sr Analyst - Backend Ops Tech

Lowe's Companies, Inc.; Mooresville (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Lowe’s Companies, Inc. in Mooresville, NC seeks a Store Operations Consultant to assess, support and design store initiatives, driving business results through project development and process improvements.

The role backs day-to-day store operations, including sales, service, technology, omni-channel, and communications. The ideal candidate will have a bachelor’s in business/management or related field and at least two years in analytics, reporting, and a track record of cross-functional

Qualifications

• Bachelor’s degree in Business, Management, Operations, or related field or equivalent years of experience.
• 2 years related industry experience (Installation, Repair or US Home Improvement)
• 2 years experience in data analytics, performance reporting.

Responsibilities

• Collaborates cross functionally to effectively deliver projects, best practices, and process improvement initiatives.
• Coordinates and manages timely execution of projects across stores, from development to implementation.
• Provides Store Operations Consultants qualitative and quantitative analytics prior to development and after implementation identifying ROI, current/future state, and cost savings.
• Interprets reporting and develops actionable performance recommendations that are distributed to the key stakeholders.
• Provides real-time information and guidance to stores requiring assistance with day-to-day procedural questions.
• Assists Store Operations Consultants with development of process improvement solutions based on field feedback.
• Leverages customer facing technology to improve productivity and efficiency.
• Executes the process of documenting policies, procedures, and processes for new store initiatives.

Skills

Data analytics

Performance reporting

Cross-functional collaboration

Project coordination

Education

Bachelor’s degree in Business/Management/Operations

Tools

SharePoint

Job description

Do your Best Work in Mooresville

This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.

Your Impact

The primary purpose of this role is to assess, support/design, implement, and roll out store initiatives that support store teams with driving business results. This role will accomplish this through the development and implementation of projects, best practices, and process improvements. This role supports the day to day store operations, including sales, service, technology, omni-channel, and store communications.

What You Will Do

• Collaborates cross functionally to effectively deliver projects, best practices, and process improvement initiatives.
• Coordinates and manages timely execution of projects across stores, from development to implementation.
• Provides Store Operations Consultants qualitative and quantitative analytics prior to development and after implementation identifying ROI, current/future state, and cost savings.
• Interprets reporting and develops actionable performance recommendations that are distributed to the key stakeholders.
• Provides real-time information and guidance to stores requiring assistance with day-to-day procedural questions.
• Assists Store Operations Consultants with development of process improvement solutions based on field feedback.
• Leverages customer facing technology to improve productivity and efficiency.
• Executes the process of documenting policies, procedures, and processes for new store initiatives.

Minimum Qualifications

• Bachelor’s degree Business, Management, Operations, or related field or equivalent years of experience in lieu of education requirement, if applicable
• 2 years Related Industry Experience (Installation, Repair or US Home Improvement)
• 2 years Experience in data analytics, performance reporting

Preferred Skills/Education

• 2 years Demonstrated project management experience, such as Gantt Chart design and development
• 1 year Advanced skill in Microsoft SharePoint, such as ability to create list and custom workflows
• 1 year Experience with Service Provider Capacity Management

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.