Store Operations Manager (GM) – Hospitality Leader

Insomnia Cookies; Spokane (WA); On-site; USD 47,000 - 57,000; Full time

Benefits offered by this job

Competitive salary and monthly bonus

Cellphone data plan stipend

Comprehensive benefits coverage

401(k) with contribution match

Paid vacation and personal days

Access to training and development programs

Free cookies and company swag

Job summary

A rapidly growing bakery and delivery company in Spokane, WA is seeking a Store Operations Manager to lead a team in providing exceptional customer service and food quality. The ideal candidate will have over 3 years of management experience and a passion for hospitality. Responsibilities include hiring staff, managing inventory, and driving local marketing efforts. The position offers a competitive salary, monthly bonuses, and comprehensive benefits including a 401(k) with match, paid vacation, and training opportunities.

Qualifications

• 3+ years of management/leadership experience in a restaurant or retail establishment.
• Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thursday-Sunday).
• An innate sense of true hospitality and ability to deliver exceptional customer service.

Responsibilities

• Hire, coach and develop a diverse part-time hourly staff.
• Lead service components including food quality and customer service.
• Manage and audit inventory to maintain proper controls.

Skills

Management experience in a restaurant or retail establishment

Exceptional customer service

Technical acumen in business software

Benevolent leadership style

Tools

MS Outlook

Excel

MS Teams

Applicant Tracking System

Job description

A rapidly growing bakery and delivery company in Spokane, WA is seeking a Store Operations Manager to lead a team in providing exceptional customer service and food quality. The ideal candidate will have over 3 years of management experience and a passion for hospitality. Responsibilities include hiring staff, managing inventory, and driving local marketing efforts. The position offers a competitive salary, monthly bonuses, and comprehensive benefits including a 401(k) with match, paid vacation, and training opportunities.