Store Operations Leader - Sales, Service & Growth

Socket.dev; Beall (GA); On-site; USD 70,000 - 100,000; Full time

Job summary

Wendy's Wooster, OH is seeking a General Manager to lead the store's operations, drive sales, and ensure excellent customer service.

You will manage staffing, training, budgeting, and local marketing to maximize profits while maintaining high food quality and cleanliness.

Join our team to develop a high-performing crew and deliver Wendy's standards across daily operations. The role requires hands-on leadership, accountability for P&L, and commitment to safety and compliance.

Qualifications

• College degree or equivalent experience in operations.
• 1-2 years management / operations experience in the restaurant industry.

Responsibilities

• Meets budgeted sales targets.
• Sets controllable cost targets.
• Meets controllable cost targets.
• Develops and executes a local store marketing plan in response to market conditions.
• Responds to competitor activities aimed at diverting store business.
• Develops and executes plan to improve sales and profits.
• Trains store personnel to execute procedures for quality products.
• Talks with customers during walk-throughs to determine product and service quality.
• Resolves customer complaints within 24 hours of receipt.

Education

College degree or equivalent experience in operations

1-2 years management / operations experience in the restaurant industry

Job description

Wendy's Wooster, OH is seeking a General Manager to lead the store's operations, drive sales, and ensure excellent customer service.

You will manage staffing, training, budgeting, and local marketing to maximize profits while maintaining high food quality and cleanliness.

Join our team to develop a high-performing crew and deliver Wendy's standards across daily operations. The role requires hands-on leadership, accountability for P&L, and commitment to safety and compliance.