Restaurant Team Leader & Ops Coach

Workstream; Alliance (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

Wendy's leadership role in Alliance, Ohio seeks a capable manager to oversee staffing, training, and scheduling under the General Manager. You will build and retain a 5-star team while upholding Wendy's standards of food quality and customer service.

You will coach and develop team members, manage fast-paced operations, and travel to support multi-location needs as needed. This role emphasizes hiring, safety, and delivering an inviting work environment.

Qualifications

• Minimum of 2 years of experience leading people.
• High school diploma or GED; college experience or military background welcome.
• Ability to lead and manage fast-paced operations.
• Knowledge of food safety procedures and standards.

Responsibilities

• Identify 5-Star talent and place people in the right roles with effective scheduling.
• Coach and develop the team to create a fun, inviting work environment.
• Support operations and ensure fresh food is prepared to standard.
• Model excellent customer service and drive store sales and profits.
• Lead shift managers and crew, ensuring shifts improve over time.
• Face of the restaurant to new hires and onboard staff.

Skills

Leadership

Operations management

Food safety knowledge

Education

High School diploma or GED

Job description

Wendy's leadership role in Alliance, Ohio seeks a capable manager to oversee staffing, training, and scheduling under the General Manager. You will build and retain a 5-star team while upholding Wendy's standards of food quality and customer service.

You will coach and develop team members, manage fast-paced operations, and travel to support multi-location needs as needed. This role emphasizes hiring, safety, and delivering an inviting work environment.