Store Operations Leader: Pharmacy & Customer Experience

Walgreens; Wauwatosa (WI); On-site; USD 45,000 - 72,000; Full time

Job summary

Walgreens is seeking a Store Manager to lead front-end and pharmacy operations, drive customer service, and manage team performance. You will recruit, coach, and discipline staff, collaborate with Store Manager on store strategy, and ensure compliance with policies and regulations.

The role requires flexibility for extended days, evenings, and weekends, with potential relocation for advancement. This position offers opportunities to influence both pharmacy and retail outcomes, leveraging data

Qualifications

• Bachelor’s degree or completed Walgreens Community Internship Program or two years supervisory experience.
• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including extended days, evenings, and weekend hours.
• Proven leadership abilities with strong communication and business acumen.

Responsibilities

• Supervises customer service associates and front end operations to meet store goals.
• Leads recruitment, performance management, and discipline for direct reports.
• Improves customer experience and resolves complaints.
• Manages store operations, scheduling, cash handling, and inventory control.

Skills

Leadership

Communication

Business acumen

Ethics

Education

Bachelor’s degree

High School Diploma or GED with 2 yrs supervisory experience

Job description

Walgreens is seeking a Store Manager to lead front-end and pharmacy operations, drive customer service, and manage team performance. You will recruit, coach, and discipline staff, collaborate with Store Manager on store strategy, and ensure compliance with policies and regulations.

The role requires flexibility for extended days, evenings, and weekends, with potential relocation for advancement. This position offers opportunities to influence both pharmacy and retail outcomes, leveraging data