Store Operations Leader — Growth & Service Excellence

Lehighbar; Philadelphia (Philadelphia County); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement plan

Wellness programs

Job summary

CVS Health in Philadelphia is seeking an Operations Manager to join our Store Management team, driving store execution, performance, and loyalty through exceptional service. Under the Store Manager, you will lead a collaborative team and model the company's commitment to safety, quality, and member experience.

You will oversee store operations, sales and inventory, staff training, financial management, and customer service leadership, with opportunities for growth; this role is not part of the

Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Responsibilities

• Lead others and work effectively with store crews.
• Supervise, assign and direct activities of the store's crew.
• Effectively communicate information to store crew and supervisors in an open and timely manner.
• Support Store Manager with actions plans for operational and service improvement
• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture (greet, offer help, and thank)

Skills

Deductive reasoning

Advanced analytical skills

Computer skills

Communication skills

Leadership

Supervision

Influencing skills

Flexibility in schedule

Education

High School diploma or equivalent

Job description

CVS Health in Philadelphia is seeking an Operations Manager to join our Store Management team, driving store execution, performance, and loyalty through exceptional service. Under the Store Manager, you will lead a collaborative team and model the company's commitment to safety, quality, and member experience.

You will oversee store operations, sales and inventory, staff training, financial management, and customer service leadership, with opportunities for growth; this role is not part of the