Store Operations Leader - Elevate Customer Experience

L.L.Bean; Franklin (TN); On-site; USD 25,000 - 33,000; Full time

Job summary

L.L.Bean in Franklin, TN is seeking a Year-round/Full-time Store Team Leader of Operations to drive store performance, lead a team, and deliver the legendary customer experience that defines our brand. You will oversee omnichannel tasks, inventory, training, safety, and daily operations, while partnering with leadership to coach associates and maintain a welcoming, inclusive environment for every customer.

Responsibilities include managing inbound freight, transfers, loss prevention, and using

Qualifications

• Requires a 2-year associates degree or equivalent.
• 2+ years of retail experience.
• Ability to lead and train teams to deliver excellent customer service.

Responsibilities

• Drive store performance and customer experience.
• Lead omni-channel initiatives (BOPIS/BOSFS/BISSO) and ensure timely operations.
• Coach and develop associates and partners with leadership.

Skills

Retail experience

Leadership

Customer service

Education

2-Year Associates Degree

Tools

POS system

Excel

Word

Job description

L.L.Bean in Franklin, TN is seeking a Year-round/Full-time Store Team Leader of Operations to drive store performance, lead a team, and deliver the legendary customer experience that defines our brand. You will oversee omnichannel tasks, inventory, training, safety, and daily operations, while partnering with leadership to coach associates and maintain a welcoming, inclusive environment for every customer.

Responsibilities include managing inbound freight, transfers, loss prevention, and using