Store Operations Leader - Elevate Customer Experience

Community Choice Financial Family of Brands; Columbus (OH); On-site; USD 38,000 - 48,000; Full time

Job summary

Community Choice Financial Family of Brands is seeking an Assistant Store Manager for our Columbus, Ohio location. This full-time, on-site role supports the Store Manager by supervising team members, ensuring smooth daily operations, and delivering strong customer experiences.

You will oversee cash handling, store appearance, performance metrics, and loss prevention, while coaching staff and supporting opening and closing procedures to drive sales and compliance.

Qualifications

• Customer-focused and service-oriented.
• Strong communication with customers, team, and leadership.
• Experience supervising staff and daily store operations.
• Awareness of loss prevention and asset protection.
• Retail, financial services, or customer-facing background preferred.
• Basic math, cash handling, and POS proficiency.

Responsibilities

• Oversee cash handling and transactions.
• Monitor and support daily store performance metrics.
• Train, coach, and develop team members.
• Contribute to sales and promotional activities.
• Assist with opening and closing procedures to ensure operational efficiency.

Skills

Customer service

Communication

Store management

Loss prevention

Retail experience

Education

High school diploma or equivalent

Tools

POS systems

Job description

Community Choice Financial Family of Brands is seeking an Assistant Store Manager for our Columbus, Ohio location. This full-time, on-site role supports the Store Manager by supervising team members, ensuring smooth daily operations, and delivering strong customer experiences.

You will oversee cash handling, store appearance, performance metrics, and loss prevention, while coaching staff and supporting opening and closing procedures to drive sales and compliance.