Store Operations Leader: Drive Sales & Guest Experience

Ulta; Boardman Township (OH); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Career development

Job summary

Ulta Beauty in Boardman Township, OH is seeking an Operations Manager to lead a high-performing team and drive top-line sales, inventory control, and guest service. You will oversee Task Associates and the Merchandise Manager, manage planograms, scheduling, and compliance, and model Ulta’s mission and values.

The role emphasizes accountability, staff development, and process improvements, with responsibilities in budgeting, payroll, training, and vendor partnerships.

Qualifications

• 2–3+ years of retail management experience.
• Ability to lead through change and develop a team.
• Strong communication and guest service orientation.

Responsibilities

• Promote accountability to meet store goals for sales, payroll, and shrink.
• Drive profitability through operational excellence and cost control.
• Own scheduling, planograms, and inventory life-cycle processes.
• Provide makeup/skincare demos and product guidance to guests.
• Develop talent through coaching, training, and performance reviews.
• Ensure adherence to store policies, dress code, and safety standards.

Skills

Retail management

Leadership

Communication

Analytical thinking

Customer service

Education

Bachelor’s degree preferred

Tools

POS system

Microsoft Office

Apple devices

Job description

Ulta Beauty in Boardman Township, OH is seeking an Operations Manager to lead a high-performing team and drive top-line sales, inventory control, and guest service. You will oversee Task Associates and the Merchandise Manager, manage planograms, scheduling, and compliance, and model Ulta’s mission and values.

The role emphasizes accountability, staff development, and process improvements, with responsibilities in budgeting, payroll, training, and vendor partnerships.