Store Operations Leader — Drive Performance & Service

Hispanic Alliance for Career Enhancement; Normal (IL); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement plan

Wellness programs

Job summary

CVS Health is seeking an Operations Manager to join the Store Management team. This role supports the Store Manager in leading a store, managing sales, inventory, staffing and finances to drive execution and customer loyalty.

The position emphasizes strong leadership, effective communication and a flexible schedule, including early mornings, overnights and weekends as needed. Benefits are comprehensive and designed to support colleagues and families.

Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill
• Ability to work a full‑time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Responsibilities

• Lead others and work effectively with store crews
• Supervise, assign and direct activities of the store's crew
• Effectively communicate information to store crew and supervisors in an open and timely manner
• Support Store Manager with actions plans for operational and service improvement
• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture (greet, offer help, and thank)
• Anticipated weekly hours: 30
• Time Type: Full time

Skills

Analytical skills

Computer skills

Communication skills

Leadership

Supervision

Influencing

Flexible schedule

Retail management experience

Education

High School Diploma

Job description

CVS Health is seeking an Operations Manager to join the Store Management team. This role supports the Store Manager in leading a store, managing sales, inventory, staffing and finances to drive execution and customer loyalty.

The position emphasizes strong leadership, effective communication and a flexible schedule, including early mornings, overnights and weekends as needed. Benefits are comprehensive and designed to support colleagues and families.