Store Operations Leader: Customer Service & Performance

CVS Health; Hazleton (Luzerne County); On-site; USD 25,000 - 39,000; Full time

Job summary

CVS Health is seeking an Operations Manager to join the Store Management team in a role focused on store execution, performance, and customer service excellence. You will support the Store Manager by building an engaged team and driving initiatives that enhance operational and service quality.

The position requires full-time availability, including early mornings, overnights and weekends, with a base pay range and comprehensive benefits.

Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Responsibilities

• Overall store management, supervision, and policy implementation.
• Sales and inventory management
• Employee staffing, training, and development
• Financial management
• Customer service leadership
• Lead others and work effectively with store crews

Skills

Deductive reasoning

Advanced analytical skills

Computer skills

Advanced communication

Leadership

Flexible schedule

Education

High School Diploma Or Equivalent

Job description

CVS Health is seeking an Operations Manager to join the Store Management team in a role focused on store execution, performance, and customer service excellence. You will support the Store Manager by building an engaged team and driving initiatives that enhance operational and service quality.

The position requires full-time availability, including early mornings, overnights and weekends, with a base pay range and comprehensive benefits.