Store Operations Leader - Customer Experience & Team Growth

dollartree; Manchester (NH); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Manchester, NH is seeking an Assistant Store Manager to help run store operations, support customer service, and develop a high-performing team. You will assist with day-to-day functions, ensure a clean, well-stocked store, and uphold company standards.

You will train and supervise store associates, manage schedules, handle cash deposits, and respond to customer questions with professionalism. The role stresses safety, loss prevention, and a positive, energetic environment.

Qualifications

• High school diploma or equivalent is preferred.
• Store management experience in retail, grocery, or drug store preferred.
• Ability to lift up to 55 lbs and perform physical tasks.
• Strong communication and organizational skills.
• Team-oriented with high energy.
• Customer service oriented.
• Problem solving and decision making.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Organize, and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and communications related to store activities.
• Maintain promotional fixtures and displays for effectiveness.
• Assist in ordering merchandise, processing damaged merchandise, and record keeping (payroll, scheduling, cash deposits) and loss prevention.
• Maintain a well-stocked floor and organized stockroom to company standards.
• Protect store assets, including store cash, and adhere to safety guidelines.
• Help the Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain cleanliness, restocking bathrooms, sweeping and mopping floors, taking out trash.
• Other duties as assigned.

Skills

Strong communication

Interpersonal skills

Written skills

Team environment

Customer service

Problem solving

Decision making

Leadership

Physical ability

Education

High school diploma or equivalent

Job description

Dollar Tree in Manchester, NH is seeking an Assistant Store Manager to help run store operations, support customer service, and develop a high-performing team. You will assist with day-to-day functions, ensure a clean, well-stocked store, and uphold company standards.

You will train and supervise store associates, manage schedules, handle cash deposits, and respond to customer questions with professionalism. The role stresses safety, loss prevention, and a positive, energetic environment.