Store Operations Leader & Customer Experience Coach

Wal-Mart Stores Texas, LL; Rockdale (TX); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase program

Paid time off

Live Better U education benefit

Employee discounts

Job summary

Wal-Mart Stores Texas, LL is seeking a store leader to drive team development, customer service excellence, and operational efficiency at the Rockdale store. You will coach associates, manage budgets, and align store initiatives with company strategy.

The role emphasizes leadership, training, and store-wide collaboration to achieve sales and service goals while upholding Walmart values and the One Best Way principle.

Qualifications

• Must have experience leading and developing retail teams.
• Ability to teach, train, listen to associates, and provide feedback.
• Strong customer service focus with a data-driven mindset.

Responsibilities

• Lead and develop teams across store operations.
• Oversee budgeting, forecasting, and expense control for the store area.
• Drive sales, merchandise presentation, and shrink reduction initiatives.
• Coach associates, recruit talent, and promote a culture of belonging.
• Ensure open communication with all levels of staff and stakeholders.

Skills

Team leadership

Training and coaching

Customer service

Communication

Change management

Education

2 years of college

Job description

Wal-Mart Stores Texas, LL is seeking a store leader to drive team development, customer service excellence, and operational efficiency at the Rockdale store. You will coach associates, manage budgets, and align store initiatives with company strategy.

The role emphasizes leadership, training, and store-wide collaboration to achieve sales and service goals while upholding Walmart values and the One Best Way principle.