Store Operations Lead & Team Performance Coach

Domino's; Goodyear (AZ); On-site; USD 40,000 - 60,000; Full time

Job summary

Domino's in Phoenix, AZ is seeking a Store Assistant Manager to lead daily store operations, uphold brand standards, and drive sales.

You will supervise team members, manage inventory and schedules, handle customer concerns, and implement loss prevention and merchandising guidelines to ensure exceptional guest experiences. This role requires strong leadership, reliability, and flexibility to work evenings, weekends, and holidays.

Qualifications

• Minimum 1 year of documented retail or customer service experience; prior management experience is preferred.
• Capacity to work evenings, weekend, and holiday shifts.
• Demonstrated leadership, communication, and interpersonal skills.

Responsibilities

• Oversee daily store operations in conjunction with the Store Manager and ensure compliance with company standards.
• Direct, train, and supervise team members to meet established performance metrics and operational goals.
• Manage inventory control, including receiving, stocking, and product merchandising according to company specifications.
• Maintain store standards regarding cleanliness, organization, and adherence to all company policies and procedures.
• Address customer inquiries and complaints with professionalism, resolving issues per company protocol.
• Develop and manage work schedules and monitor team hours for operational efficiency.
• Execute loss prevention protocols and maintain store security measures.
• Evaluate sales data and implement performance improvement strategies.
• Coordinate marketing and promotional initiatives to support sales objectives.
• Execute opening and closing procedures as assigned.

Skills

Leadership

Customer service

Communication

Organization

Problem-solving

Team supervision

Job description

Domino's in Phoenix, AZ is seeking a Store Assistant Manager to lead daily store operations, uphold brand standards, and drive sales.

You will supervise team members, manage inventory and schedules, handle customer concerns, and implement loss prevention and merchandising guidelines to ensure exceptional guest experiences. This role requires strong leadership, reliability, and flexibility to work evenings, weekends, and holidays.