Store Operations Lead - Sales & Team Development

Costello's Ace Hardware; Nottingham (MD); On-site; USD 42,000 - 56,000; Full time

Job summary

Costellos Ace in Maryland is seeking an Assistant Store Manager to support the Store Manager in daily operations, drive sales, and maintain top customer service levels. You will lead by example, coach staff, and ensure shop standards are upheld.

Responsibilities include inventory control, scheduling, and promotional planning, with a focus on delivering targets and fostering team collaboration.

Qualifications

• Education includes high school diploma or equivalent; an associate degree is preferred.
• Minimum 2 years in retail, with supervisory or management experience.
• Strong leadership, customer service, and analytical skills required.

Responsibilities

• Assist the Store Manager in overseeing all store operations.
• Manage inventory, staff scheduling, and customer service.
• Help achieve sales targets with effective strategies.
• Support recruitment, training, and development of staff.
• Maintain store standards of cleanliness and organization.
• Plan and implement promotional events and marketing initiatives.
• Coordinate with suppliers for timely inventory replenishment.
• Analyze sales data to identify trends and opportunities.
• Foster a positive, inclusive work environment.
• Act as contact in the Store Manager's absence.

Skills

Leadership

Customer Service

Retail management software

Microsoft Office

Organizational skills

Communication

Sales data analysis

Shifts flexibility

Education

High school diploma or equivalent

Associate degree in business or related field (preferred)

Tools

Retail management software

Microsoft Office Suite

Job description

Costellos Ace in Maryland is seeking an Assistant Store Manager to support the Store Manager in daily operations, drive sales, and maintain top customer service levels. You will lead by example, coach staff, and ensure shop standards are upheld.

Responsibilities include inventory control, scheduling, and promotional planning, with a focus on delivering targets and fostering team collaboration.