Store Operations Lead & Sales Growth Champion

Tharp Consulting; Boulder (CO); On-site; USD 52,000 - 70,000; Full time

Job summary

Tharp Consulting in Boulder, CO seeks an operations-focused leader to oversee store production and support achievement of sales goals. You will drive daily store operations, coach teams, and ensure accountability across departments.

You will participate in hiring, onboarding, and training, evaluate performance, and contribute to continuous improvement while upholding customer service standards and aligning with company goals. This role requires strong leadership and hands-on process optimization.

Qualifications

• Leadership and people-management capabilities.
• Ability to supervise multiple teams and drive performance.

Responsibilities

• Manage daily store operations and maintain accountability across departments.
• Supervise and coach store associates to ensure effective performance and productivity.
• Help hire, onboard, and train employees; support development and adherence to standards.
• Evaluate associate performance and contribute to corrective actions and continuous improvement.
• Implement customer service programs and uphold strong service quality.
• Assist in leading departments to meet operational and sales targets.
• Manage the store in the absence of the Store Manager.

Skills

leadership

team supervision

training and hiring support

performance evaluation

operational accountability

customer service focus

Job description

Tharp Consulting in Boulder, CO seeks an operations-focused leader to oversee store production and support achievement of sales goals. You will drive daily store operations, coach teams, and ensure accountability across departments.

You will participate in hiring, onboarding, and training, evaluate performance, and contribute to continuous improvement while upholding customer service standards and aligning with company goals. This role requires strong leadership and hands-on process optimization.