Store Operations Lead — Retail Team & Guest Experience

Domino's; Litchfield Park (AZ); Sur place; USD 42 000 - 54 000; Plein temps

Résumé du poste

Domino's is seeking an Assistant Manager for our Phoenix location to lead daily store operations, drive excellent customer service, and uphold Domino's standards.

You will supervise team members, manage inventory, handle schedules, and coordinate promotions while ensuring policy compliance and loss prevention.

This role requires strong communication and organizational skills, with flexibility for evenings, weekends, and holidays.

Qualifications

• Must be 18 years or older.
• At least 1 year of documented retail or customer service experience; prior management experience is preferred.
• Demonstrated proficiency in leadership, communication, and interpersonal relations.
• Ability to maintain consistent availability, including evening, weekend, and holiday shifts.
• Competency in fundamental computer operations and point-of-sale system platforms.
• Strong analytical and problem-solving capabilities with meticulous attention to detail.
• Proven ability to manage multiple responsibilities concurrently in high-volume retail environments.
• Knowledge of retail operations and merchandising principles is preferred.
• Established track record of effectively directing and motivating team members toward organizational objectives.
• Advanced organizational competencies with demonstrated ability to prioritize complex tasks.
• Customer-centric orientation with a commitment to delivering superior service standards.

Responsabilités

• Oversee daily store operations in conjunction with the Store Manager and ensure compliance with company standards.
• Direct, train, and supervise team members to meet established performance metrics and operational goals.
• Manage inventory control, including receiving, stocking, and product merchandising according to company specifications.
• Maintain store standards regarding cleanliness, organization, and strict adherence to all company policies and procedures.
• Address customer inquiries and complaints with professionalism, resolving issues in accordance with company protocol.
• Develop and manage work schedules and monitor team member hours for operational efficiency.
• Execute loss prevention protocols and maintain store security measures.
• Evaluate sales data and implement performance improvement strategies.
• Coordinate marketing and promotional initiatives to support sales objectivesExecute opening and closing procedures as assigned.

Connaissances

Leadership

Customer service

Communication

Time management

Team supervision

POS systems

Problem solving

Scheduling

Merchandising basics

Description du poste

Domino's is seeking an Assistant Manager for our Phoenix location to lead daily store operations, drive excellent customer service, and uphold Domino's standards.

You will supervise team members, manage inventory, handle schedules, and coordinate promotions while ensuring policy compliance and loss prevention.

This role requires strong communication and organizational skills, with flexibility for evenings, weekends, and holidays.