Store Operations Lead & Keyholder

Aldi, Inc.; Central (LA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

401(k) Plan

Company 401(k) Matching Contributions

Employee Assistance Program (EAP)

PerkSpot National Discount Program

Job summary

ALDI is seeking a Lead Store Associate to open and close the store in the absence of management. The role guides associates, stockers, and cashiers through opening/closing duties, helping maintain store standards and ensuring an excellent customer shopping experience.

The position emphasizes leading the team, driving sales, and maintaining exceptional customer service while adhering to cash handling and store policies.

Qualifications

• Retail leadership experience required.
• Strong customer service skills.
• Ability to train and guide associates.

Responsibilities

• Oversees the appropriate resolution of employee and customer concerns, aligning with store management as needed.
• Communicates job responsibilities and performance expectations to store personnel in the absence of store management to ensure desired results.
• Assists store management with implementing action plans to improve operating results and personnel development.
• Informs store management of team developments and concerns in a timely and effective manner.
• Communicates, cooperates, and interacts effectively with all levels of ALDI employees, customers, third-party vendors, and business partners.
• Leads, develops, and supervises the team to develop sales, engage our teams, satisfy our customers and achieve consistent high performance.

Skills

Leadership

Customer service

Communication

Problem solving

Education

High school diploma or equivalent

Prior management experience preferred

Job description

ALDI is seeking a Lead Store Associate to open and close the store in the absence of management. The role guides associates, stockers, and cashiers through opening/closing duties, helping maintain store standards and ensuring an excellent customer shopping experience.

The position emphasizes leading the team, driving sales, and maintaining exceptional customer service while adhering to cash handling and store policies.