Store Operations Lead: Inventory, Readiness & Coaching

Victoria's Secret; Strongsville (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

Victoria's Secret is seeking an Operations Supervisor to help drive store readiness and execution. This role reports to the Store Manager or Assistant Store Manager and focuses on balancing customer service with back-of-house efficiency.

The position emphasizes leading with company values, merchandising standards, and collaboration with cross-functional partners to ensure seamless operations and coaching of associates.

Qualifications

• Experience leading teams in a retail or service environment.
• Strong ability to manage inventory accuracy and back-of-house standards.
• Proven skills in daily store operations and safety/compliance.

Responsibilities

• Execute shipment, replenishment, and stock organization.
• Maintain back-of-house standards and inventory accuracy.
• Support cleanliness, safety, and compliance.
• Identify and escalate operational issues.
• Scope and level of responsibility may vary by store size and complexity.

Skills

Leadership

Inventory management

Store operations

Team coaching

Job description

Victoria's Secret is seeking an Operations Supervisor to help drive store readiness and execution. This role reports to the Store Manager or Assistant Store Manager and focuses on balancing customer service with back-of-house efficiency.

The position emphasizes leading with company values, merchandising standards, and collaboration with cross-functional partners to ensure seamless operations and coaching of associates.