Store Operations Lead: Inventory, Merch & Customer Impact

Academy Sports + Outdoors; Altoona (PA); On-site; USD 35,000 - 45,000; Full time

Job summary

A major retail company is seeking Team Leads to enhance customer satisfaction and store profitability. This role involves executing projects while leading team members and requires at least two years of relevant work experience, and proficiency in customer service and operational processes. Candidates should ideally have a high school diploma or GED and must meet certain federal and state firearm handling requirements when applicable. Full-time opportunities available.

Qualifications

• Must have two years of relevant work experience.
• Must meet federal and state requirements for selling firearms, if applicable.
• Must obtain/maintain FOID card (if applicable).

Responsibilities

• Drive execution of projects and initiatives leading team members.
• Impact customer satisfaction and store profitability.

Skills

Excellent customer service orientation

Effective problem solver

Working knowledge of inventory software

Proficient in Microsoft Office (Word, Excel)

Education

High school diploma or GED

Job description

A major retail company is seeking Team Leads to enhance customer satisfaction and store profitability. This role involves executing projects while leading team members and requires at least two years of relevant work experience, and proficiency in customer service and operational processes. Candidates should ideally have a high school diploma or GED and must meet certain federal and state firearm handling requirements when applicable. Full-time opportunities available.