Store Operations Lead - Delivery & Service

Domino's; Cary (NC); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading pizza restaurant chain in Cary, North Carolina is seeking an Assistant Manager to lead a team of delivery drivers and customer service representatives. Responsibilities include managing staffing levels, ensuring timely order delivery, and handling nightly bank deposits. Ideal candidates will have strong leadership skills and experience in customer service. This role requires a dedication to upholding company standards and promoting pizza products effectively.

Qualifications

• Proven ability to lead a team effectively.
• Strong customer service skills with a focus on satisfaction.
• Experience in inventory management and cash handling.

Responsibilities

• Lead a team of delivery drivers and customer service representatives.
• Ensure efficient staffing according to business needs.
• Manage nightly bank deposits and product inventory counts.
• Set up the store properly for opening.
• Resolve customer disputes effectively.
• Assist in routing delivery drivers.

Skills

Leadership

Customer service

Dispute resolution

Time management

Sales promotion

Job description

A leading pizza restaurant chain in Cary, North Carolina is seeking an Assistant Manager to lead a team of delivery drivers and customer service representatives. Responsibilities include managing staffing levels, ensuring timely order delivery, and handling nightly bank deposits. Ideal candidates will have strong leadership skills and experience in customer service. This role requires a dedication to upholding company standards and promoting pizza products effectively.