Store Operations Lead - Customer-Focused Assistant Manager

Domino's; Louisville (KY); On-site; USD 42,000 - 60,000; Full time

Job summary

Domino's Pizza in Louisville seeks an Assistant Manager to supervise daily store operations, lead a small team, and ensure excellent customer service. You will manage shifts, assist in training, and uphold policies while driving sales performance.

The role requires strong leadership, communication, and multitasking abilities, with a focus on quality and safety. An adaptable attitude and reliable vehicle are beneficial for this location.

Qualifications

• Candidates should have prior experience in customer service or food service.
• Demonstrated leadership and ability to manage a small team.
• Strong communication and interpersonal skills with customers and teammates.
• Basic math and problem-solving abilities for cash handling and accuracy.

Responsibilities

• Oversee daily store operations, including opening and closing procedures.
• Manage and motivate team members to maintain high performance standards.
• Run shifts efficiently, ensuring timely order preparation and delivery.
• Handle cash transactions and maintain accurate financial records.
• Interact professionally with customers, addressing concerns and ensuring satisfaction.
• Answer phones and process customer orders accurately.
• Maintain a clean and organized work environment.
• Assist in training and developing new team members.
• Implement and enforce company policies and procedures.
• Collaborate with the store manager to achieve sales targets and improve store performance.
• Contribute to inventory management and stock control.

Skills

Leadership

Customer service

Communication

Math & problem solving

Multitasking

Detail oriented

Physical stamina

Shift flexibility

Computer skills

High school diploma

Food safety certification

Positive attitude

Education

High school diploma or equivalent

Tools

POS systems

Job description

Domino's Pizza in Louisville seeks an Assistant Manager to supervise daily store operations, lead a small team, and ensure excellent customer service. You will manage shifts, assist in training, and uphold policies while driving sales performance.

The role requires strong leadership, communication, and multitasking abilities, with a focus on quality and safety. An adaptable attitude and reliable vehicle are beneficial for this location.