Store Operations Lead — Customer-Focused Assistant Manager

Hyvee.io; Fitchburg (WI); On-site; USD 52,000 - 78,000; Full time

Job summary

Hy-Vee is seeking an Assistant Manager for Store Operations, Perishables, and Health Wellness Home. This role supervises staff, ensures customer needs are met, and maintains store standards for service and profitability. You will coordinate training, scheduling, merchandising, and employee relations with guidance from the Store Director.

The position emphasizes teamwork, positive leadership, and adherence to company policies to deliver exceptional customer experiences.

Qualifications

• Maintains a positive attitude and fosters teamwork to create a friendly store atmosphere.
• Provides prompt, courteous service and sets a good example for staff.
• Oversees training, handles employee issues, and coordinates disciplinary procedures.
• Ensures pricing, displays, and product availability meet customer and store needs.
• Ensures store standards for customer service and departmental profitability are met.

Responsibilities

• Supervises and coordinates the activities of employees and ensures customer needs are met.
• Accounts for reporting relations to District Store Director and Store Manager.
• Assists with oversight of labor scheduling and training within guidelines.
• Directs ordering and placement of merchandise in dedicated departments.

Job description

Hy-Vee is seeking an Assistant Manager for Store Operations, Perishables, and Health Wellness Home. This role supervises staff, ensures customer needs are met, and maintains store standards for service and profitability. You will coordinate training, scheduling, merchandising, and employee relations with guidance from the Store Director.

The position emphasizes teamwork, positive leadership, and adherence to company policies to deliver exceptional customer experiences.