Store Operations Lead — Customer Focus & Cost Control

SmartRecruiters, Inc.; Socorro (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

SmartRecruiters, Inc. stores operate with emphasis on strong customer relations and top-quality food service. The role covers all duties during shifts, including cost controls, inventory, and cash handling, while maintaining a positive team environment and adherence to company policies.

The incumbent will manage staffing, paperwork, scheduling, and ensure excellent customer service, food quality, and store cleanliness. Training is provided on the job, with a focus on safety and efficiency.

Qualifications

• Must be able to follow policy and procedures 100% of the time.
• Valid driver’s license required.

Responsibilities

• You are responsible for everything that happens during your shift, including cost controls, inventory control, cash control and customer relations.
• Set the example and enforce all store policies and procedures with the crew.
• Handle staffing, paperwork, cost controls, cash handling, food management, schedules, cleanliness and customer service.
• Operate all equipment and stock from delivery area to storage and walk-in cooler.
• Take inventory and complete associated paperwork; receive and process orders over the phone or in person.
• Maintain safe conditions, punctual attendance and adhere to standards.

Job description

SmartRecruiters, Inc. stores operate with emphasis on strong customer relations and top-quality food service. The role covers all duties during shifts, including cost controls, inventory, and cash handling, while maintaining a positive team environment and adherence to company policies.

The incumbent will manage staffing, paperwork, scheduling, and ensure excellent customer service, food quality, and store cleanliness. Training is provided on the job, with a focus on safety and efficiency.