Store Operations Lead - Customer Experience & Shipping

FedEx Office and Print Services; Portland (ME); On-site; USD 25,830 - 31,684; Full time

Benefits offered by this job

Health insurance

Vision and dental insurance

Retirement plan

Tuition reimbursement

Job summary

A leading logistics company is seeking a Store Assistant Manager in Portland, Maine. This role involves leading a store business unit to ensure a consistent and positive customer experience. Responsibilities include supervising team members, managing operations, resolving customer disputes, and training. Candidates should have a high school diploma and 1+ year of related supervisory experience. Competitive pay is offered, ranging from $18.75 to $23.00 per hour, along with various employee benefits.

Qualifications

• 1+ year of related experience, prior supervisory experience preferred.

Responsibilities

• Lead a store business unit to create a positive customer experience.
• Supervise team members and oversee business operations.
• Resolve customer disputes and ensure satisfaction.
• Train and develop team members on assigned shifts.
• Assist Store Manager with payroll and operational tasks.

Skills

Customer service

Team leadership

Conflict resolution

Communication

Education

High School diploma or equivalent

Job description

A leading logistics company is seeking a Store Assistant Manager in Portland, Maine. This role involves leading a store business unit to ensure a consistent and positive customer experience. Responsibilities include supervising team members, managing operations, resolving customer disputes, and training. Candidates should have a high school diploma and 1+ year of related supervisory experience. Competitive pay is offered, ranging from $18.75 to $23.00 per hour, along with various employee benefits.