Store Operations Lead — Customer Experience & Growth

hyvee; Omaha (NE); On-site; USD 50,000 - 70,000; Full time

Job summary

Hy-Vee in Omaha, NE is seeking Assistant Managers for Store Operations, Perishables, and Health Wellness Home. The role directs store activities, supervises teams, and ensures customer needs are met with a positive, service-driven approach.

You will train staff, coordinate pricing and displays, monitor safety and compliance, and partner with the District Store Director and Store Manager to drive profitable, friendly experiences for shoppers.

Qualifications

• Supervises and coordinates the activities of employees.
• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience.
• Learns customers' names and addresses them by name when possible.
• Ensures store standards for customer service, employee relations, and profitability.

Responsibilities

• Maintains a positive attitude and creates a friendly, team-oriented environment.
• Greets customers and provides courteous service; leads by example in every interaction.
• Trains employees and handles issues, coordinating disciplinary procedures when necessary.
• Forecasts and reviews the store labor schedule within guidelines.
• Oversees display locations, product quality, and inventory levels to meet demand.

Skills

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Job description

Hy-Vee in Omaha, NE is seeking Assistant Managers for Store Operations, Perishables, and Health Wellness Home. The role directs store activities, supervises teams, and ensures customer needs are met with a positive, service-driven approach.

You will train staff, coordinate pricing and displays, monitor safety and compliance, and partner with the District Store Director and Store Manager to drive profitable, friendly experiences for shoppers.