Store Operations Lead & Customer Experience Champion

JD Sports NA

Arlington (TX)

On-site

USD 21,000 - 22,000

Part time

2 days ago

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Job summary

JD Sports NA in Arlington, TX is seeking an Assistant Manager to support the Store Manager in daily operations, merchandising, and staff supervision. The role emphasizes outstanding customer service and knowledge of each product area, with responsibility for restocking, scheduling, and policy adherence.

This hourly, non-exempt position requires guiding the team, working in a fast-paced environment, and promoting merchandise.

Qualifications

Experience working in a retail environment, preferably in footwear and athletic apparel.
1-3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Is a self-starter, has initiative to take on important tasks without being asked.
Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

Assist the Store Manager in controlling the assets of Hibbett I City Gear.
Consult with Store Manager in establishing action plan for selling, restocking, merchandising, ordering, and scheduling.
Assumes responsibility of the entire store in the absence of the Store Manager.
Assist in overall personnel recruiting, training, and evaluation.
Provide knowledge and guidance to employees and customers in all departments when necessary.
Direct staff to ensure each department's responsibilities and standards are completed.