Store Operations Lead - Customer Excellence

Domino's Pizza

Blackjack (MO)

On-site

USD 35,000 - 45,000

Full time

14 days+

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Job summary

Domino's is seeking an enthusiastic Assistant Manager in Blackjack, United States. This role involves overseeing store operations and leading team members to deliver exceptional service. The ideal candidate will have strong leadership skills, attention to detail, and the ability to work in a fast-paced environment.

Responsibilities include managing daily operations, handling transactions, and ensuring store compliance with company standards. This is a full-time position, requiring flexibility to work various shifts.

Qualifications

  • Proven ability to motivate team members and manage daily operations.
  • Strong math and decision-making skills.
  • Proficiency in basic computer skills.

Responsibilities

  • Oversee daily store operations during assigned shifts.
  • Provide leadership and guidance to team members.
  • Handle financial transactions accurately.

Skills

Leadership skills
Communication skills
Problem-solving abilities
Detail-oriented
Customer-focused mindset
Time management skills

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Job description

Assistant Manager(01588) - 12317 old halls ferry
  • Full-time
  • Job Category Org: Store Assistant Manager
  • We're looking for an enthusiastic and detail-oriented Assistant Manager to join our team in Blackjack, United States. In this pivotal role, you will drive operational excellence while fostering a positive, customer-focused environment. As an Assistant Manager, you will support the management team in delivering exceptional service and ensuring smooth daily operations that exceed customer expectations.

    • Efficiently manage and oversee daily store operations during assigned shifts, ensuring all procedures are followed with precision
    • Provide assertive yet supportive leadership and guidance to team members, fostering a collaborative and inclusive work environment
    • Interact professionally with customers and employees, addressing concerns with empathy and maintaining high satisfaction levels
    • Handle financial transactions, manage cash operations accurately, and maintain transparent financial records
    • Answer phone calls and process customer orders promptly and courteously, demonstrating exceptional customer service
    • Maintain store cleanliness, organization, and visual standards to meet company requirements and create an inviting atmosphere
    • Assist in training, onboarding, and supervising team members to ensure consistent, high-quality service delivery
    • Collaborate with the management team to analyze performance metrics and implement innovative strategies for improving store performance
    • Ensure compliance with company policies, procedures, and food safety regulations at all times
    • Contribute to creating a customer-focused atmosphere that drives repeat business and builds brand loyalty
    • Manage staff scheduling and coordinate team activities to optimize operational efficiency
    • Monitor inventory levels and communicate stock needs to maintain adequate supplies
      • Proven leadership skills and demonstrated ability to motivate and inspire team members
      • Strong math and analytical problem-solving abilities for effective decision-making
      • Excellent communication and interpersonal skills with the ability to connect with diverse audiences
      • Detail-oriented mindset with a commitment to accuracy in all tasks and responsibilities
      • Exceptional time management and organizational skills to juggle multiple priorities
      • Customer-focused philosophy with a genuine commitment to providing exceptional service
      • Proficiency in basic computer skills and point-of-sale (POS) systems
      • Physical ability to lift up to 25 pounds regularly and stand for extended periods
      • Flexibility to work various shifts, including evenings, weekends, and holidays as needed
      • Conflict resolution and problem-solving capabilities in fast-paced environments
      • Budget management and financial acumen for cash handling and financial oversight
      • Knowledge of food safety regulations and compliance standards
      • Inventory management experience and understanding of stock control procedures
      • High school diploma or equivalent (preferred)
      • Previous experience in food service, retail management, or related supervisory roles (preferred)
      • All your information will be kept confidential according to EEO guidelines.

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