Store Operations Lead & Coaching Champion

Victoria's Secret & Co.; City of Poughkeepsie (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

Victoria’s Secret & Co is seeking an Operations Supervisor who leads values-based execution and store readiness. This role reports to the Store Manager or Assistant Store Manager, and focuses on efficient in-store operations and team leadership.

Responsibilities include overseeing shipment and replenishment, maintaining inventory accuracy, ensuring cleanliness and safety, and escalating issues as needed. The position offers opportunities to scale responsibilities in larger locations and

Qualifications

• Experience managing inventory and stock control in a retail environment.
• Proven leadership and team development abilities.
• Strong communication and problem-solving skills.

Responsibilities

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Skills

Inventory management

Leadership

Customer service

Job description

Description

A Victoria’s Secret & Co Operations Supervisor is a values-based leader who supports operational execution and store readiness. This role reports to the Store Manager or Assistant Store Manager, as assigned.

Key Responsibilities

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Store Leadership Expectations

• Leading and demonstrating company values
• Executing the role of the Head Coach through coaching, zoning, team selling, and personal selling
• Coaching & development of associates and leaders
• Executing Daily Work Force Management actions
• Maintaining visual merchandising standards
• Collaborating with cross-functional partners to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties as assigned

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