Store Operations & Inventory Associate

Ralph Lauren; Vacaville (CA); On-site; USD 21,000 - 29,000; Full time

Job summary

Ralph Lauren Corporation is seeking an Operations Support Associate to help ensure smooth daily operations in our retail stores. You will assist with receiving deliveries, processing merchandise, stock checks, and supporting the selling floor with replenishment and customer service.

Primary duties include inventory management, RFID scanning, and maintaining stockroom and storefront standards while delivering a positive customer experience.

Qualifications

• Back of house experience or similar industry experience in a complex, high-volume or high-profile environment preferred.
• Ability to effectively communicate with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, cash-wrap and office; lift/climb up to 30 lbs.

Responsibilities

• Process freight within specified Units per Hour goals, including markups/markdowns and EAS tagging.
• Inspect deliveries for damages, verify packaging, and ensure proper sensor/tag placement.
• Execute daily RFID inventory scans for accurate floor replenishment.
• Manage "Ship to Home" orders and store-to-store transfers.
• Complete ISOS replenishment activities and stock room resets.
• Process retickets, create tags, and associate RFID tags.
• Maintain organized stockroom and sales floor inventory levels using company guidelines.
• Create memorable customer experiences through exceptional service.
• Support Brand Ambassadors with stock checks and merchandise delivery.
• Greet and assist customers with their shopping needs when on sales floor.
• Process sales transactions and follow company policies for returns, discounts, and customer data capture.
• Maintain clean, welcoming sales floor and fitting rooms.
• Balance operational tasks while prioritizing customer experience.
• Participate in visual merchandising of sales floor.
• Maintain store presentation standards following company guidelines.
• Provide feedback to Management on product and category opportunities.
• Foster a positive work environment aligned with RL values.
• Collaborate effectively with team members.
• Participate in training and company initiatives.
• Support store operations in both front and back of house functions.

Skills

Customer service

Communication

Team collaboration

Flexible schedule

Physical ability

Job description

Ralph Lauren Corporation is seeking an Operations Support Associate to help ensure smooth daily operations in our retail stores. You will assist with receiving deliveries, processing merchandise, stock checks, and supporting the selling floor with replenishment and customer service.

Primary duties include inventory management, RFID scanning, and maintaining stockroom and storefront standards while delivering a positive customer experience.