Store Operations & Guest Experience Leader

Domino's; Arlington (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

Domino's in Arlington, VA is seeking a hands-on leader to assist in daily oversight of store operations, focusing on sales, costs, customer service, and food quality. You will support the General Manager and supervise team members to ensure brand standards are met.

Responsibilities include labor scheduling, training, cash handling, and delivering a positive customer experience while maintaining cleanliness and safety in our fast-paced environment.

Qualifications

• Ability to pass applicable Company background checks.
• Excellent written and verbal communication skills for interactions with management and customers.
• Strong multi-tasking ability in a fast-paced environment.
• Ability to lead the team on duty and coordinate with other departments.

Responsibilities

• Oversee store in the absence of the General Manager and ensure adherence to policies and standards.
• Greet customers, ensure friendly, courteous service and responsiveness.
• Supervise food preparation and service to meet brand standards and accuracy.
• Assist in opening/closing tasks and daily prep lists; hands-on in operations.
• Assist in scheduling labor and managing labor costs; track cash handling and reconciliation.

Skills

Leadership

Customer service

Communication

Multi-tasking

Cash handling

Team supervision

Job description

Domino's in Arlington, VA is seeking a hands-on leader to assist in daily oversight of store operations, focusing on sales, costs, customer service, and food quality. You will support the General Manager and supervise team members to ensure brand standards are met.

Responsibilities include labor scheduling, training, cash handling, and delivering a positive customer experience while maintaining cleanliness and safety in our fast-paced environment.