Restaurant Operations Lead — Guest Experience

Domino's; Alexandria (VA); On-site; USD 42,000 - 56,000; Full time

Job summary

Domino's Pizza in Alexandria, VA is seeking a dedicated team member to assist in daily oversight of sales, service and operations in a fast-paced environment.

You will supervise staff, ensure quality and customer satisfaction, assist in scheduling, training and maintaining brand standards, and help manage costs and inventory. Strong communication and leadership are essential for success in this role.

Qualifications

• Ability to pass applicable Company background checks.
• Excellent written and verbal communication with management and customers.
• Strong multitasking and adaptability in a fast-paced environment.
• Ability to lead the team on duty and maintain brand standards.

Responsibilities

• Oversee daily operations in the absence of the General Manager.
• Ensure customers feel welcome and staff are courteous and service-oriented.
• Supervise food preparation and portioning per brand standards.
• Assist with opening/closing tasks and labor scheduling.
• Manage cash handling and reconciliation procedures.
• Support training and implementation of company objectives.

Skills

Team leadership

Customer service

Cash handling

Food safety

Multi-tasking

Communication

Tools

POS system

Job description

Domino's Pizza in Alexandria, VA is seeking a dedicated team member to assist in daily oversight of sales, service and operations in a fast-paced environment.

You will supervise staff, ensure quality and customer satisfaction, assist in scheduling, training and maintaining brand standards, and help manage costs and inventory. Strong communication and leadership are essential for success in this role.