Store Operations & Customer Experience Specialist

Signet Jewelers Limited; Columbus (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Signet Jewelers Limited is seeking a Customer Experience & Store Support team member in Columbus, Ohio. The role focuses on delivering exceptional customer experiences, managing inventory, and providing administrative support in a retail environment.

The ideal candidate holds a high school diploma, has retail or customer service experience, and possesses strong attention to detail. The position requires the ability to manage multiple tasks and work on Saturdays.

Qualifications

• 1–3 months of retail, customer service, or operations support experience.
• Basic proficiency with computer systems and willingness to learn.
• Must be able to work Saturdays.

Responsibilities

• Deliver a consistent, high-quality in-store customer experience.
• Execute Buy Online Pick Up In Store (BOPIS) fulfillment processes.
• Perform physical inventory counts and support inventory audits.

Skills

Attention to detail

Customer service

Time management

Flexibility

Education

High school diploma or equivalent

Tools

Microsoft 365 tools

Job description

Signet Jewelers Limited is seeking a Customer Experience & Store Support team member in Columbus, Ohio. The role focuses on delivering exceptional customer experiences, managing inventory, and providing administrative support in a retail environment.

The ideal candidate holds a high school diploma, has retail or customer service experience, and possesses strong attention to detail. The position requires the ability to manage multiple tasks and work on Saturdays.