Store Operations & Customer Experience Lead (Flexible Schedule)

Nordstrom, Inc.; Tukwila (WA); On-site; USD 31,000 - 49,000; Full time

Benefits offered by this job

Medical benefits

Dental

Retirement plan

PTO

Merchandise discount

Job summary

Nordstrom, Inc. in Tukwila, WA is seeking an Administrative Assistant who is organized, results-oriented, and dedicated to exceptional customer service.

The role supports customers and employees as a central information hub, analyzes sales and budget data, and coordinates events for customers and staff. Strong verbal skills and Microsoft Office proficiency are required, with a willingness to work a flexible schedule including nights and weekends.

Qualifications

• Strong verbal and people skills; ability to make decisions.
• Proficiency with Microsoft Office Suite.
• Thrives in fast-paced environment; professional, organized, and solutions-driven.
• Accountability, accuracy, initiative, and ownership.
• Ability to work a flexible schedule, including nights/weekends based on store needs.

Responsibilities

• Support customers and employees by being a hub of information.
• Maintain and analyze sales data.
• Analyze budget reports and spreadsheets.
• Respond to customer feedback.
• Coordinate customer events as well as employee events, meetings and rallies.

Skills

Customer service

Organizational skills

Communication skills

Problem-solving

Flexibility

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Nordstrom, Inc. in Tukwila, WA is seeking an Administrative Assistant who is organized, results-oriented, and dedicated to exceptional customer service.

The role supports customers and employees as a central information hub, analyzes sales and budget data, and coordinates events for customers and staff. Strong verbal skills and Microsoft Office proficiency are required, with a willingness to work a flexible schedule including nights and weekends.