Store Operations & Customer Experience Lead

Domino's; Salado (TX); On-site; USD 40,000 - 48,000; Full time

Job summary

Domino's in Salado, TX is seeking a proactive Assistant Manager to support daily store operations, drive customer service excellence, and boost team performance.

You will lead scheduling, oversee inventory and cash control, train staff, and collaborate with management on process improvements; strong communication and problem-solving are essential.

This role requires flexibility to work evenings, weekends, and holidays and a high school diploma; previous supervisory experience is a plus.

Qualifications

• Experience in a supervisory or leadership role.
• Strong leadership and team management skills.
• Excellent customer service orientation.
• Ability to work in a fast-paced environment.
• Strong problem-solving and decision-making abilities.
• Excellent communication and interpersonal skills.
• Detail-oriented and organized.
• Proficiency with basic computer applications and POS systems.
• Flexible schedule including evenings, weekends, holidays.
• Must pass background check.
• High school diploma or equivalent; college degree preferred.

Responsibilities

• Assist in managing daily operations and ensure smooth workflow.
• Lead and motivate team members to achieve goals.
• Oversee staff scheduling and responsibilities.
• Ensure compliance with policies and standards.
• Manage inventory, costs, and cash control processes.
• Handle customer inquiries and resolve issues promptly.
• Contribute to marketing initiatives and profitability strategies.
• Maintain a clean, welcoming environment for customers and staff.
• Collaborate with the management team to implement new processes and improvements.
• Provide ongoing training and development opportunities for team members.
• Prepare and analyze reports on various aspects of the business.

Skills

Leadership

Customer service

Team management

Communication

Problem solving

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Job description

Domino's in Salado, TX is seeking a proactive Assistant Manager to support daily store operations, drive customer service excellence, and boost team performance.

You will lead scheduling, oversee inventory and cash control, train staff, and collaborate with management on process improvements; strong communication and problem-solving are essential.

This role requires flexibility to work evenings, weekends, and holidays and a high school diploma; previous supervisory experience is a plus.