Store Operations & Customer Experience Lead

Dollar Tree Stores; Johnson City (TN); On-site; USD 19,000 - 30,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores in Johnson City, Tennessee is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with daily store activities, organize merchandise, and ensure clean, well-stocked environments for customers and staff.

The role requires strong communication and interpersonal skills, the ability to lift up to 55 lbs, and the capacity to work in a fast-paced, energy-filled team setting.

Qualifications

• High school diploma or equivalent is preferred; ability to read, interpret, and explain directives is required.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs and handle frequent walking, standing, and bending.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Exceptional customer service, organizational, and communication skills are required.
• Strong problem solving and decision-making skills are required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Organize and transfer merchandise from delivery to stockroom to sales floor; maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and communications related to store activities.
• Maintain promotional effectiveness of store fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping, and loss prevention.
• Maintain a well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and safety guidelines; ensure associates follow procedures.
• Help Store Manager supervise, train, and develop Store Associates.
• Maintain a positive, safe environment with professional interactions with customers and staff.
• Maintain cleanliness of the store, restrooms, floors, and trash disposal.
• Other duties as assigned.

Skills

Communication

Teamwork

Customer service

Education

High school diploma or equivalent

Job description

Dollar Tree Stores in Johnson City, Tennessee is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with daily store activities, organize merchandise, and ensure clean, well-stocked environments for customers and staff.

The role requires strong communication and interpersonal skills, the ability to lift up to 55 lbs, and the capacity to work in a fast-paced, energy-filled team setting.