Store Operations & Customer Experience Associate

Vineyard Vines; Lutz (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

vineyard vines is seeking an energetic Crew Member to support store leadership and drive a seamless customer experience. You’ll help with training, merchandising, and daily operations while keeping the brand standards front and center.

Ideal candidates are organized, energetic, and flexible to work holidays and weekends. This role emphasizes teamwork, customer service excellence, and enthusiasm for the vineyard vines product line.

Qualifications

• Organized and detail-oriented.
• Positive self-starter with high energy and eagerness to learn.
• Strong interpersonal communication and customer service skills.
• Ability to work a flexible schedule including holidays, overnights, weekends.
• Passion for vineyard vines brand and product knowledge.

Responsibilities

• Assists with training new Support Associates.
• Helps foster a welcoming, fun, encouraging and energetic crew and customer environment.
• Helps in recruiting and referring top talent for the store’s teams.
• Supports store and team-building activities with the management team.
• Maintains efficient merchandise controls and stockrooms.
• Ensures merchandise replenishment and proper transfers in MMS.
• Reports supply ordering needs to Operations Manager or Captain.
• Fulfills shipping and receiving records per policy.

Skills

Customer service

Team player

Strong communication

Flexible schedule

Retail experience

Education

High school diploma

Tools

POS system

Job description

vineyard vines is seeking an energetic Crew Member to support store leadership and drive a seamless customer experience. You’ll help with training, merchandising, and daily operations while keeping the brand standards front and center.

Ideal candidates are organized, energetic, and flexible to work holidays and weekends. This role emphasizes teamwork, customer service excellence, and enthusiasm for the vineyard vines product line.