Retail Stock & Customer Experience Associate

vineyard vines; Orlando (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

vineyard vines seeks a Part-Time Crew Mate at our Orlando location to support the Store Manager and Assistant Manager in driving sales and delivering a seamless customer experience through attentive service and strong execution of store procedures.

You will participate in crew development, merchandising, shipping coordination and daily operations while upholding brand standards. Flexible hours, weekend shifts and a positive, energetic attitude are essential.

Qualifications

• Experience in retail or customer-facing roles preferred.
• Strong interpersonal and communication skills.
• Able to work a flexible schedule including holidays and weekends.
• Energetic, positive, and team-oriented.

Responsibilities

• Assists with training new Support Associates.
• Helps foster a welcoming, fun, encouraging and energetic crew and customer environment.
• Helps in recruiting and referring top talent for the store’s teams.
• Supports store and team-building activities with the management team.
• Maintains efficient merchandise controls.
• Maintains loss prevention awareness at all times.
• Helps maintain a clean and tidy store environment.
• Maintains well organized stockrooms, storage closets and off-site spaces.
• Ensures all merchandise shipments are properly received into MMS in a timely manner.
• Organizes and replenishes all store supplies.
• Reports supply ordering needs to Operations Manager or Captain (Store Manager).
• Processes all incoming and outgoing transfers in MMS.
• Supports a seamless shipping schedule so that all customer sends leave the store in a timely manner.
• Audits sales associate send sales for proper procedures.
• Ensures merchandise replenishment occurs on a consistent daily basis.
• Has full understanding of the POS system.
• Fills and maintains boat area (Cash Wrap) and organization.
• Supports management team with UPS customer service issues.
• Ensures all shipping and receiving records are filed according to policy.
• Helps to maintain merchandising as it pertains to company standards, current compass, and brand initiatives.
• Contributes to weekly product feedback.
• Supports merchandising manager to execute and maintain The Compass.
• Acts as a Crew Mate (Sales Associate) when needed.
• Generates sales and builds relationships with top customers.

Skills

Customer service

Interpersonal communication

Organized

Detail-oriented

Flexible schedule

Retail experience

Tools

POS system

Job description

vineyard vines seeks a Part-Time Crew Mate at our Orlando location to support the Store Manager and Assistant Manager in driving sales and delivering a seamless customer experience through attentive service and strong execution of store procedures.

You will participate in crew development, merchandising, shipping coordination and daily operations while upholding brand standards. Flexible hours, weekend shifts and a positive, energetic attitude are essential.