STORE/NIGHT CLERK

Yoder Ainlay Ulmer & Buckingham, LLP; Smithfield (VA); On-site; USD 25,000 - 35,000; Full time

Job summary

A well-known grocery chain seeks customer service associates to enhance customer experiences. The role focuses on creating a welcoming environment, answering inquiries, and ensuring product quality. Ideal candidates will possess effective communication skills and basic math abilities, with opportunities for growth and comprehensive benefits.

Benefits

Extensive healthcare coverage

Flexible scheduling

Employee discounts

Tuition reimbursement

Growth opportunities through training

Qualifications

• Ability to handle stressful situations.
• Basic math skills (counting, addition, subtraction).
• Effective communication skills.

Responsibilities

• Creating a welcoming environment for customers by answering product questions.
• Maintaining knowledge of products and store promotions.
• Checking product quality and freshness.

Skills

Effective communication skills

Ability to handle stressful situations

Basic math skills

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores in 35 states under 28 different names. As America's grocer, we take pride in bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We innovate constantly to create memorable experiences for our customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients for your success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time role or a new career, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including physical, emotional, financial, and more. We help you thrive with access to:

• Extensive healthcare coverage, including medical, dental, vision, and prescriptions, through company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support via free counseling through our Employee Assistance Program and confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on various purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Significant growth opportunities through industry-leading training and diverse career paths.

For more information about benefits and eligibility, please visit our Benefits Page.

Minimum requirements:

• Ability to handle stressful situations
• Basic math skills (counting, addition, subtraction)
• Effective communication skills

Preferred qualifications:

• Retail experience
• Second language skills (speaking, reading, or writing)

Responsibilities include:

• Promoting trust and respect among colleagues
• Creating a welcoming environment for customers by answering product questions and making suggestions
• Maintaining knowledge of products and store promotions
• Recommending products and informing customers of specials
• Checking product quality and freshness, reviewing sell-by dates
• Labeling, stocking, and inventory management
• Reporting discrepancies and safety issues
• Adhering to food safety and safety procedures, maintaining proper temperatures, and practicing preventive maintenance
• Reporting accidents, safety risks, and illegal activities