STORE/NIGHT CLERK

Quality Food Centers; Sammamish (WA); On-site; USD 30,000 - 40,000; Part time

Job summary

A leading company in the grocery sector is seeking a Customer Service Associate to create exceptional customer experiences. Responsibilities include promoting a welcoming environment, ensuring product quality, and adhering to safety regulations. Join a team that values respect, integrity, and growth opportunities.

Benefits

Healthcare coverage

Flexible scheduling

Emotional and financial support

Valuable associate discounts

Tuition reimbursement

Growth through training programs

Qualifications

• Knowledge of basic math (counting, addition, and subtraction).

Responsibilities

• Create an environment that enables customers to feel welcome.
• Check product quality to ensure freshness.
• Adhere to all food safety regulations and guidelines.

Skills

Effective communication skills

Ability to handle stressful situations

Job description

Job Description: Customer Service Associate at QFC

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Based in Washington, Qualify Food Centers (QFC) merged with The Kroger Company in 1998. Today, we're proudly serving QFC customers in 59 stores throughout Washington and Oregon.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our QFC family!

What you'll receive from us:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth through industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.

Minimum Requirements:

• Ability to handle stressful situations
• Knowledge of basic math (counting, addition, and subtraction)
• Effective communication skills

Desired Qualifications:

• Any retail experience
• Second language (speaking, reading, and/or writing)

Responsibilities:

• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products
• Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials
• Check product quality to ensure freshness; review sell-by dates and take appropriate action
• Label, stock, and inventory department merchandise; provide customers with fresh products they have ordered
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with present, future, seasonal, and special ads
• Adhere to all food safety regulations and guidelines
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions to store management
• Practice preventive maintenance by inspecting equipment and notifying the appropriate personnel of repairs
• Notify management of customer or employee accidents
• Report all safety risks/issues and illegal activity, including robbery, theft, or fraud
• Must be able to perform the essential job functions of this position with or without reasonable accommodation