STORE/NIGHT CLERK

Kroger in; Erlanger (KY); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Store Night Clerk to enhance customer experiences through exceptional service. This role involves maintaining a clean and safe environment, assisting with sales goals, and ensuring product quality. The ideal candidate will embrace core values like respect and integrity while promoting a welcoming atmosphere for customers. If you are passionate about customer service and thrive in a dynamic retail environment, this opportunity is perfect for you.

Qualifications

• Ability to handle stressful situations effectively.
• Basic math skills for counting and calculations.

Responsibilities

• Create a welcoming environment for customers and answer product questions.
• Check product quality and ensure freshness for customer satisfaction.
• Adhere to food safety regulations and maintain proper temperatures.

Skills

Stress Management

Basic Math Skills

Effective Communication

Job description

STORE/NIGHT CLERK (Finance)

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Minimum Qualifications

1. Ability to handle stressful situations
2. Knowledge of basic math (counting, addition, and subtraction)
3. Effective communication skills

Desired Qualifications

1. Any retail experience
2. Second language (speaking, reading, and/or writing)

Responsibilities

• Promote trust and respect among associates
• Create an environment that makes customers feel welcome, important, and appreciated by answering questions about products sold within the department and store
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products
• Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials
• Check product quality to ensure freshness; review sell-by dates and take appropriate action
• Label, stock, and inventory department merchandise; provide customers with fresh products they have ordered
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with present, future, seasonal, and special ads
• Adhere to all food safety regulations and guidelines
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, notifying store management
• Practice preventive maintenance by inspecting equipment and notifying appropriate personnel of repairs needed
• Notify management of customer or employee accidents
• Report safety risks/issues and illegal activities, including robbery, theft, or fraud
• Perform the essential job functions with or without reasonable accommodation