Store Merchandising Supervisor: Lead Visuals & Team

Kohl's; Waxhaw (NC); On-site; USD 22,000 - 32,000; Full time

Job summary

Kohl’s in Waxhaw, NC is seeking a Merchandising Supervisor to lead sales floor merchandising, pricing and recovery, while coaching associates to deliver outstanding customer service and consistent merchandising execution.

You will teach and supervise teams, drive in-store initiatives, manage product presentation, sign changes and ticketing, and partner with Operations to ensure timely stock replenishment and optimal store results.

Qualifications

• Must be at least 18 years of age or older.
• Strong verbal/written communication and interpersonal skills.
• Flexible availability, including days, nights, weekends, and holidays.
• 2 years experience in retail or similar industry
• Experience supervising teams or associates, including the responsibility for coaching to achieve daily performance goals.

Responsibilities

• Execute store merchandising standards following visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store in partnership with the Merchandising Manager.
• Maintain a well recovered selling floor where product is displayed in a manner that is clear, easy to understand and compelling to the customer.
• Maintain appropriate levels of product on the sales floor by remerchandising and replenishing as necessary based on sell through and seasonal changes.
• Coach, teach and train merchandising associates to accurately and efficiently execute company merchandising direction to brand standards.
• Execute pricing activities in store, ensuring that price changes, sign changes and ticketing procedures are completed accurately and efficiently.
• Support the training of associates on merchandising standards, product knowledge, and tools adhering to Kohl’s brand standards.
• Support and partner with the Operations team on merchandising incoming product, ensuring efficient execution.
• All Supervisor roles at Kohl’s are responsible for:
• Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture
• Exercising good judgment; taking appropriate partners as needed
• Modeling, guiding and providing direction to associates
• Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues
• Leading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
• Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
• Preventing loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention
• Monitoring and adjusting resources as dictated by the business to support customer needs and workload demands when assigned as leader on duty
• Use key performance indicators (KPIs) to make informed business decisions that drive overall store results
• Accomplishing multiple tasks within established timeframes
• Training, monitoring and reinforcing company policies, procedures, standards and guidelines
• Maintaining adherence to company safety policies for the safety of all associates and customers
• Key holder responsibilities include opening and closing store processes, and providing direction to associates
• Other responsibilities as assigned

Skills

Strong verbal/written communication

Interpersonal skills

Flexible availability

Retail experience

Experience supervising teams

Job description

Kohl’s in Waxhaw, NC is seeking a Merchandising Supervisor to lead sales floor merchandising, pricing and recovery, while coaching associates to deliver outstanding customer service and consistent merchandising execution.

You will teach and supervise teams, drive in-store initiatives, manage product presentation, sign changes and ticketing, and partner with Operations to ensure timely stock replenishment and optimal store results.