Seasonal Stockroom & Customer Experience Associate

FashionUnited; Monona (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Kohl's is seeking a friendly and proactive team member to deliver exceptional customer service and support daily store operations in Monona, Wisconsin. You will process shipments, replenish floors, and assist customers across in-store and omni-channel channels.

The role emphasizes teamwork, adherence to brand standards, and flexibility to work varied shifts, including nights and weekends. Ideal candidates demonstrate reliability and strong communication in a fast-paced retail environment.

Qualifications

• Excellent customer service and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Receive and process product, unload shipments, and handle omni-channel fulfillment.
• Replenish the sales floor based on sell-through and seasonal changes.
• Greet customers and assist with products and services.
• Support point of sale and customer service to speed transactions.
• Meet or exceed individual productivity, credit, loyalty goals.
• Follow company policies, safety guidelines, and leadership direction.
• Maintain a customer service mindset and resolve issues.

Skills

Excellent customer service

Multi-tasking

Verbal/written communication

Age 16 or older

Flexible availability

Job description

Kohl's is seeking a friendly and proactive team member to deliver exceptional customer service and support daily store operations in Monona, Wisconsin. You will process shipments, replenish floors, and assist customers across in-store and omni-channel channels.

The role emphasizes teamwork, adherence to brand standards, and flexibility to work varied shifts, including nights and weekends. Ideal candidates demonstrate reliability and strong communication in a fast-paced retail environment.