Store Manager - Wilton

Benson's Pet Center; Town of Wilton (NY); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Competitive salary and bonus

Employee discounts on pet supplies

Paid time off and benefits

Growth and advancement opportunities

Team-oriented workplace

Job summary

Benson’s Pet Center in New York, NY is seeking a Store Manager to lead one of our busy retail locations. You will develop a team, drive sales through customer service, and oversee daily operations, including inventory, scheduling, and merchandising.

If you are passionate about pets and community, this is a hands-on leadership role at a family-owned business.

Qualifications

• Previous retail management experience preferred.
• Strong leadership and communication skills.
• Ability to coach and develop employees.
• Excellent customer service and problem-solving abilities.
• Experience with scheduling, inventory management, and sales performance.
• Ability to lift up to 50 pounds.
• Flexible schedule, weekends and holidays required.
• A passion for pets and serving the community.

Responsibilities

• Lead and develop a team of pet-loving associates.
• Drive sales through exceptional customer service and operational excellence.
• Manage daily store operations, including inventory, merchandising, scheduling, and cash handling.
• Ensure the store is clean, organized, and fully stocked.
• Coach, train, and motivate team members to achieve company goals.
• Build strong relationships with customers and become a trusted resource for pet care solutions.
• Maintain company standards, policies, and procedures while creating a positive work environment.

Skills

Retail management

Leadership

Communication

Coaching

Customer service

Scheduling

Inventory management

Sales performance

Pet knowledge

Physical stamina

Job description

Description

Join the Team at Benson’s Pet Center!

Store Manager – Benson’s Pet Center

Benson’s Pet Center is seeking an experienced, motivated, and customer-focused Store Manager to lead one of our retail locations. If you're passionate about pets, enjoy developing teams, and thrive in a fast-paced retail environment, we'd love to hear from you.

What You’ll Do

• Lead and develop a team of pet-loving associates.
• Drive sales through exceptional customer service and operational excellence.
• Manage daily store operations, including inventory, merchandising, scheduling, and cash handling.
• Ensure the store is clean, organized, and fully stocked.
• Coach, train, and motivate team members to achieve company goals.
• Build strong relationships with customers and become a trusted resource for pet care solutions.
• Maintain company standards, policies, and procedures while creating a positive work environment.

What We’re Looking For

• Previous retail management experience preferred.
• Strong leadership and communication skills.
• Ability to coach and develop employees.
• Excellent customer service and problem-solving abilities.
• Experience with scheduling, inventory management, and sales performance.Ability to lift up to 50 pounds
• A flexible schedule, weekends and holidays required
• A passion for pets and serving your community.

Why Benson’s?

• Competitive salary and bonus opportunities
• Employee discounts on pet supplies and products
• Paid time off and benefits package
• Growth and advancement opportunities
• A fun, team-oriented workplace surrounded by pets and pet lovers

At Benson's Pet Center, we're more than a pet store. We're a family-owned company dedicated to helping pets live healthier, happier lives while supporting the communities we serve.