Pet-Lover: Customer Service & Sales Associate

Benson's Pet Center; City of Johnstown (NY); Hybrid; USD 19,000 - 28,000; Part time

Job summary

Benson's Pet Center in New York, Johnstown area, is seeking a Customer Service Sales Associate to greet customers, recommend products, and ensure a positive shopping experience.

This role requires strong communication, basic math skills, and a passion for pets, with scheduling including days, evenings, weekends, and holidays. Starting pay is $17/hr with a potential $2 raise after 30 days for punctuality and perfect attendance.

Qualifications

• High school diploma or equivalent is required or preferred.
• Experience in retail or customer service is advantageous.
• Strong communication and interpersonal skills.

Responsibilities

• Greet customers warmly and provide prompt assistance.
• Identify customer needs and recommend products and services.
• Answer inquiries and resolve issues or concerns.
• Maintain a clean, organized sales floor.
• Operate the cash register, process transactions, and handle returns.
• Restock shelves and ensure proper labeling.
• Stay informed about products, services, and promotions.
• Assist with inventory management and stock control.
• Collaborate with team to meet sales targets and store goals.
• Uphold honesty, integrity, and customer satisfaction standards.

Skills

Customer service

Cash handling

Retail sales

Communication

Education

High school diploma or equivalent

Job description

Description

Join Our Team at Benson's Pet Center!

Love pets and passionate about customer service? Benson’s Pet Center is looking for dedicated and enthusiastic Customer Service Sales Associate to join our team. We value honesty, integrity, and exceptional customer experiences. work closely with our team to ensure top-notch service, inspire others, and make a positive impact every day. This role involves engaging with customers, providing product recommendations, and ensuring a positive shopping experience.

Salary: Starting at $17/hr. After 30 days, you have the opportunity to earn an additional $2.00 per hour for punctuality and perfect attendance. Plus, we offer a perfect attendance bonus.

Key Responsibilities:

• Greet customers warmly and provide prompt assistance.
• Identify customer needs and recommend suitable products and services.
• Answer customer inquiries and resolve any issues or concerns.
• Maintain a clean, organized, and visually appealing sales floor.
• Operate the cash register, process transactions, and handle returns.
• Restock shelves and ensure products are properly labeled.
• Stay informed about new products, services, and promotions.
• Assist with inventory management and stock control.
• Collaborate with team members to achieve sales targets and store goals.
• Uphold Benson’s Pet Center’s standards for honesty, integrity, and customer satisfaction.

Qualifications:

• High school diploma or equivalent.
• Previous retail or customer service experience is preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Basic math skills for handling cash transactions.
• Passion for pets and a desire to provide top-notch customer service.
• Availability to work a varied schedule, including days, evenings, weekends, and holidays.

Join us in making a difference for pets and their owners!

How to Apply: If you are passionate about pets and providing exceptional customer service, we would love to hear from you! Please visit our website at www.bensonspet.com and click the Careers link to apply.

Benson’s Pet Center is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.