Store Manager - West Covina Store

The Salvation Army Southern California; West Covina (CA); On-site; USD 26,139 - 37,229; Full time

Job summary

The Salvation Army Southern California is looking for a full-time Store Manager at the West Covina Store. This role allows you to improve your leadership skills while contributing to the success of our Adult Rehabilitation Program.

Key responsibilities include scheduling employees, supervising performance, hiring staff, and ensuring customer relations. The ideal candidate will have retail experience, supervisory skills, and a valid driver’s license. Join our dedicated sales team to make an impact in our local community.

Qualifications

• Minimum of one year previous retail sales/customer service experience.
• At least one year retail experience in a supervisory position preferred.
• Must hold a valid driver’s license and have access to a motor vehicle.

Responsibilities

• Schedule store employees to ensure appropriate coverage.
• Supervise employees to ensure compliance with directives.
• Responsible for hiring and training new employees.

Skills

Retail sales/customer service experience

Supervisory experience

Communication skills

Ability to operate POS/Cash Register

Education

High School Diploma or equivalent

Job description

Rate: $23.00 per hour. Become part of the dedicated Sales team at Salvation Army! Together we can continue to serve and impact our local community. We are hiring for a full‑time Store Manager at our West Covina Store. Great opportunity to improve your leadership skills and experience while contributing to the success of our Adult Rehabilitation Program. If you are looking for a job with purpose, apply to Salvation Army.

Essential Job Duties

• Schedule store employees to ensure appropriate coverage in store at all times.
• Supervise employees in performance of duties to ensure compliance with published directives and guidelines.
• Responsible for interviewing and processing for hiring new store employees.
• Provide training for new personnel on store policies and procedures and the level of customer service expected by The Salvation Army.
• Responsible for issuing disciplinary warnings, conference reports, employee evaluations and goals as needed in coordination with Administration.

• Responsible for ordering merchandise and maintaining accurate inventory of merchandise on hand.
• Responsible for adequate amount of change at the beginning of each day, safeguarding cash in registers and safe at all times and banking of cash receipts as per ARCC policy.
• Responsible for processing of paperwork per Review Standards, especially as it relates to Hour and Wage compliance.
• Attends monthly manager meetings and keep personnel informed of new policies and directives.
• Responsible for maintaining good customer relations with customers and the community and setting example by greeting all customers and donors.
• Assures that safety measures are established and maintained consistent with ARC policy and governmental regulations and that hazards are reported to Administration.
• Responsible for the protection of property and building.
• Responsible for maintaining and increasing store sales as projected by budget and goals set with Administration.
• May transfer from store to store at the direction of Administration.
• Implement appropriate loss prevention measures.
• Coordinate daily morning and shift change team meetings.
• Other written or verbal duties as may be assigned by the Administrator or his designate.

Qualifications

• High School Diploma or equivalent.
• Must have a minimum of one year previous retail sales/customer service experience.
• At least one year retail experience in supervisory position preferred.
• Must be able to operate POS/Cash Register and have ability to schedule and supervise store employees.
• Must hold a valid driver’s license, be able to show proof of insurance and have access to a motor vehicle.
• Must pass background check, which will include Criminal History and Sex Offender Registry.
• Ability to communicate effectively with management, store employees, customers and donors.

Physical Requirements

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.
• Ability to operate a telephone.
• Ability to lift up to 50 lbs.
• Ability to perform various repetitive motion tasks.